CSA Office Locations

CSA Office LocationsThe Child Support Agency (CSA) is a government organisation that has powers to calculate, collect and pass on support money that a non-resident parent pays to the person caring for a child. They are now responsible only for existing cases that were opened through them and do not deal with new child support enquires. Anyone that needs to contact them can do so through their CSA office locations and there are six of these across the UK. Find out more by calling the CSA phone number.


CSA investigations based in Scotland and northeast England are dealt with through the Falkirk office. The address for this is Parklands, Callendar Business Park, Callendar Road, Falkirk FK1 1XT. The number to contact them through is 0843 487 1816.


The Birkenhead office is responsible for child support cases located in Wales and North West England. The address where they can be reached is Great Western House, Woodside Ferry Approach, Birkenhead, Merseyside CH41 6DA. This office can be contacted through 0843 487 1816.


Parents in the east of England and Northern Ireland should contact the Belfast office with any queries they have. It is located at Great Northern Tower, 17 Great Victoria Street, Belfast BT2 7AD and can be contacted at the phone number 0843 487 1816.


The Dudley office handles CSA investigations in the English Midlands. Their address is Pedmore House, Level Street, Brierly Hill, West Midlands DY5 1XA. The contact number to get in touch with them is 0843 487 1816.


The Hastings office manages cases in the southeast of England and can be found at Ashdown House, Sedlescombe Road North, St. Leonards on Sea TN37 7WB. The contact number for this office is 0843 487 1816.


The office in Plymouth is responsible for southwest England investigations and is located at Clearbrook House, Bickleigh Down Business Park, Towerfield, Plymouth PL6 7TN. To contact this office call the telephone number 0843 487 1816.

It should be noted that the above CSA office locations should be used by anyone whose case was opened after 2003. Anyone involved in proceedings that originated prior to this year should contact the Child Support Agency Helpline at 0843 487 1816 for advice and assistance.